General
Is Stopover free? Yes. We don't charge for the planner, and we don't take a cut of bookings. If we ever introduce paid features, they'll be clearly separated from the free experience.
Do you book flights and hotels for me? No. Stopover is a planner. When you're ready to book, you do it on the airline or hotel's site (or wherever you find the best deal). We help you decide what to book.
Can I use Stopover offline? Mostly, yes — editing trips, taking notes, and reading existing data works fine offline. Live searches (flights, hotels, awards) need a connection.
What languages and currencies do you support? The app is in English. For currencies, anything that comes from search is preserved as-is, and the budget shows multiple currencies stacked rather than converted. You can enter any currency when adding things manually.
Can I plan a trip with more than one traveler? Yes. Set the number of travelers in the trip header. Per-person costs (like activities) multiply accordingly. Flights and hotels usually have a single bundled price, so they aren't multiplied.
Trips and data
Where are my trips stored? If you're signed in, they sync to your account. If you're not signed in, they live in your browser's local storage on this device.
I cleared my browser data and my trip is gone — can I get it back?
If you weren't signed in and don't have an exported .json file, unfortunately no. Cleared browser storage is gone for good. We strongly recommend signing in or exporting trips you care about as .json backups.
Can I share my trip with someone?
Yes. Open the Trip menu and choose Share Trip — Stopover generates a read-only link you can send to anyone (no Stopover account required to view). Sharing requires you to be signed in. See Sharing your trip for the full walkthrough. If you'd rather send a file, Export trip still produces a .json you can email — the recipient drops it into their own Stopover with Import trip.
How big can a trip get? There's no hard cap. Trips with dozens of legs work fine. Very large trips (hundreds of legs) may start to feel slow — if you run into this, let us know.
Search
A Google Flights link won't pull in results. Make sure you copied the full URL from the address bar (not a shortened share link). Try simplifying the search to a one-way version of the same route. If it still fails, fall back to manual entry.
Hotel search returned nothing for a property I know exists. Some properties (small B&Bs, vacation rentals, points-only hotels) aren't on Google's hotel index. Use manual entry — Stopover treats those legs identically.
Where do city suggestions come from? Stay-city suggestions use a server-side index built from the GeoNames geographical database, licensed under CC BY 4.0. If a city is missing from that index, Stopover can fall back to Mapbox search when it is configured.
seats.aero is showing no availability for a flight I expected to see. Award space genuinely is that fickle. Try the next day, drop a cabin class, or check directly on seats.aero to confirm what's available.
Display
Why are some flights showing miles instead of dollars? Those are award flights. They're tracked separately in the budget so cash and miles don't get mixed up.
A city pin is in the wrong place. Most likely the leg is pointing at a different airport than you expect (e.g., an alternate city airport with the same name). Open the leg, double-check the airport code, and re-pick if needed.
Still stuck
We try to read every message. Email hello@stopover.travel with:
- What you were trying to do
- What happened instead
- A screenshot if you can
The more context, the faster we can help.